Liberty Bank of Utah Story

Many of you have seen how LibertyBank has responded to my posts about my credit problems with them.  Well I thought I would finally get around to fixing the problem myself.  It has been almost a year since we refinanced and I went and got my Free Annual Credit report which everyone can do each year for free and there it was on my Equifax report still.  A second mortgage that was still open for over $28,000 saying that we owed most of that in full to Liberty Bank.

The account was open and LibertyBank was still reporting that we were paying on it for some reason.  Luckily the account was still marked current or I would have had a bigger issue with LibertyBank to fix.  So I had to go through the dispute process because I couldn’t get LibertyBank to fix this all the times that I have talked to them.  They say this account was not open well they are right.  It wasn’t open and it never existed either.  The number on this account did not match any that we ever had open.  It was a duplicate and false reporting of our credit.  I don’t know why LibertyBank’s system was still reporting us paying on it each month.

So, I went through the dispute process with Equifax filling out why I thought it was false and that they needed to investigate.  It was a pain and I wonder why I even needed to be bothered by having to do this.  I got done and I finally got my results today saying my account was closed but when I looked at my new credit report printout it still said that we had that same almost maxed out credit line out with LibertyBank but that the account had a balance still so I had to dispute it again.  I bet that they are going through the same things that I have been going through with Libertybank trying to get things done.  Anyway I’m trying to get these things off my report so I don’t look like I have quite so much credit out on my house.

Let me know if you have any tips for fixing my credit again by leaving a comment.

I’ve never been late on anything. I just have these accounts that never seem to go away.

I wanted to update everyone that we are still around after 10+ months after refinancing away from Liberty Bank. We have dealt with several different lenders and purchases since last year and we are so happy to be on a great road to financial success.

Leaving Liberty Bank for almost $8000 out of our pocket was one of the best financial decisions we ever made. It hurt us initially but we are now able to focus on more important things than if Liberty Bank is charging us the right amount of interest because it seemed to change each month.

One thing that would really help though with our latest purchase is if we could get Liberty Bank to finally stop reporting that we have an open 2nd mortgage on our credit from them. I think it is amazingly stupid and ridiculous that we might have to call them again after all this time (10+ months) and tell them to update their records. I have a hard time believing that the Credit Reporting Bureaus are completely responsible for updating our records after all the lost paperwork and sensitive information Liberty Bank has lost of ours. I think that most of this problem is still Liberty Bank’s.

Identity Theft note: Hopefully we don’t have to worry about someone stealing our identity because I doubt that everything getting lost over there is getting shredded. For those of you who don’t know what to look for here are some tips on preventing identity theft and what to watch out for with your bank and your personal habits.

Well maybe I’m overreacting. $30,000 of maxed out credit on my credit score has to be good for it. It should help me get some of the best rates and loans for cars, credit cards, houses. It is just hard to completely separate myself from them when they won’t let go of my credit after so long.

I probably just need to call the credit bureaus and make them start the investigation. Then at least they get to deal with Liberty Bank and not me.

Let me know if you have had similar experiences with Liberty Bank or any other bank by commenting on this post or by emailing nightmare@libertybankstory.com.